Payment, Shipping, and Returns

Each order is packed with care, so please allow 3-7 business days for your order to be processed, packed, and delivered. Shipping is available to the U.S. only at this time. USPS Ground Advantage is used. This is most cost effective for you, the customer. If an order is placed on Saturday, it wont ship out until Monday, as long as it isn't a holiday. Local/non shipping - During check out you will select Local delivery-Federalsburg. Then select your date & time from the drop down box. In the comments box, please put how you would like to be contacted for confirmation of pickup - either by text or email. PayPal, Debit, Credit and Cash on Delivery is accepted. Due to the handmade nature of the products, I do not accept returns. Once an order is shipped, all sales are final. Please contact me by email if there is an issue with delivery or the product. I will respond in 24-48 hours. Thank you.

Disclaimer

At Earthly Ash, we are committed to providing high-quality products made from natural ingredients. However, it is important to understand the following disclaimers regarding our products:


Educational Purposes Only: The information provided about any of my products and their ingredients is for educational purposes only. It is not intended as medical advice or a substitute for professional healthcare.


Not FDA Evaluated: Our products have not been evaluated by the Food and Drug Administration (FDA). We do not claim that any product can diagnose, treat, cure, or prevent any disease or health condition.


Individual Reactions May Vary: While many of the natural ingredients in our products are believed to have beneficial properties, individual reactions may vary. We cannot guarantee that you will not experience an allergic reaction or skin irritation from any of our products.


Patch Testing Recommended: We recommend performing a patch test before using any new product. Apply a small amount to a discreet area of skin and monitor for any adverse reactions over 24 hours.


Consult Healthcare Professionals: If you have known allergies, sensitivities, or medical conditions, please consult with a qualified healthcare professional before using our products. This is especially important for pregnant or nursing individuals.


External Use Only: ALL of my products are intended for external use only. Avoid contact with eyes and mucous membranes. Keep out of reach of children.


Ingredient Transparency: All ingredients are listed on the product packaging and on the website. Please review these lists carefully if you have allergies or sensitivities to specific ingredients.


No Liability Assumed: By purchasing and using our products, you acknowledge that you understand these disclaimers and agree that Earthly Ash will not be held liable for any adverse reactions or consequences resulting from the use of our products.


Storage Recommendations: To maintain the quality and effectiveness of any product, store them in a cool, dry place away from direct sunlight and water.


Variability in Products: Due to the handmade nature of our products, there may be variations in color, scent, and texture from batch to batch. Truly handmade.


By using Earthly Ash products, you acknowledge that you have read and understood this disclaimer fully.